OUR ENTERPRISE APPS

SERVICE FIRST

Service First helps you manage the entire life-cycle of service requests, complaints and tasks that your organisation does every single day.
With out-of-the-box workflow support for many use cases, a configurable front end and escalation matrix, and easy to use work-lists, all stake-holders, such as central operations, branch operations & customer service value from the system.

 

Application Programming Interface (API) Banking is a suite of simple, secure, smart interfaces for the bank’s corporate customers and partners. As there is a growing demand for simpler and accurate transactions from corporates that go beyond what automated file transfers can offer, each interface is carefully designed to enable a deep integration between your systems and your partners.
The suite includes a user interface for your business and operations teams to configure the behaviour of services (Service Center), a monitoring dashboard for operations and support staff (Surveil), a testing tool with pre-baked test plans for quality assurance (Okay & Ditto), and a deployment tool for your change management teams (Enwrap).